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Replace the XB6..
Its going to cost you though...
Surfboard SB 8200 with broadcom chipset + a router..
I had a ton of issues with skype for bussiness, replaced my equipment and now evrything is working great.
wanted to add that the xb6-T is made by Technicolor..the xb6-A is made by Arris with the Intel Puma 7 chip which is the one with all the issues and the one i have
ok, i got the xb6 modem from comcast..i use nothing but ethernet with my computers, only thing i use wifi for is for my moms tv...
how is my ping high 0-14? my pings used to be always around 30's
yes my computer can handel the GIG speeds....
this is the thing im getting slower speeds now vs the 200mbps plan i had before the upgrade which i always got 200+mbps down and 10up...if anything my speeds should of went up or stayed the same not get slower...soooo theres something definitely wrong with the connection...
i have the xb6-A and i read that theres ALOT of issues with this model, when i went to replace the modem i ask for a different model and they said all they had was the xb6-A so i want to swap my xb6-A with the xb6-T model and this is my request for the xb6-T
i dont understand why comcast gives out the xb6-A when they know it has tons of issues
i really need a comcast rep to answer this thread please and help me with a new modem and get this speed fix.
In my opinion, the ping is quite high. How do you currently have your network setup and what devices are you using to run the speed test? Are you running the speed test via a computer hardlined into the cable modem?
i just got the GIg service last week but been having speed issues...with the new plan my download will kinda bounce around 100-180mbps the ping and upload is fine...on my old 200mbps plan i always hit 200+mbps down and 10mbps upload..
i had a tech come out and he tested the modem and said that i was getting speeds from 800-900mbps but my computer shows much slower..i swap out the modem a day before the tech came out just in case it was a modem issue but that didnt work, the tech just check the modem and left....i dont know what to do i wanna get this speed fix and keep the plan...its not my pc, think comcast didnt do something right...any one can help please???