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Folders missing in Apple mail

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Official Employee

Re: Folders missing in Apple mail

Hi, dianejohn92 - I see the missing folder on Comcast server. Unfortunately, I cannot see what happened with your Apple mail and why the folder is missing. Have you checked your Trash folder? Maybe you accidentally moved it to a different folder. 


Re: Folders missing in Apple mail

Look for small black arrowheads to the left of the other folders.  Click on them and see if the missing ones reappear.  They may just be "nested" under another folder.

Regular Visitor

Folders missing in Apple mail

Suddenly some folders are missing from my Apple mail. They are still at and my husband can see them on his computer as part of the network. How can I restore them to my iMac please?