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Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Official Employee

Re: Firestick


Hello ttbu, it sounds like you need to reset your router. Please reboot it and your modem then try connecting to your fire stick again. You can also click on this link for more trouble shooting steps for your home network. 

New Poster


New fire stick gives message could not contact Amazon. Com

Please check your router or select another wireless network.