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Facebook email notifications been blocked?

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New Poster

Facebook email notifications been blocked?

Hello,

 

a few days ago I stopped getting email notifications from Facebook (I'm using gmail account).

I doubled checked my email notifications settings on facebook, everything is set up currectly, everything is on, no exceptions.

I also ruled out the spam/junk folders and I don't use filters at all.

The only thing left to explor is if the ISP is blocking these emails.

 

Please advise,

Thank you.

Expert

Re: Facebook email notifications been blocked?


@JohnMDDC wrote:

Hello,

 

a few days ago I stopped getting email notifications from Facebook (I'm using gmail account).

I doubled checked my email notifications settings on facebook, everything is set up currectly, everything is on, no exceptions.

I also ruled out the spam/junk folders and I don't use filters at all.

The only thing left to explor is if the ISP is blocking these emails.

 

Please advise,

Thank you.


If your notifications are going to your gmail account, Comcast isn't involved.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: Facebook email notifications been blocked?

But Comcast is my ISP, and the ISP can block any type of traffic,
So I’ve been advised to check with my ISP if he might block these messages on the network level, regardless the email supplier destination.
Expert

Re: Facebook email notifications been blocked?


@JohnMDDC wrote:
But Comcast is my ISP, and the ISP can block any type of traffic,
So I’ve been advised to check with my ISP if he might block these messages on the network level, regardless the email supplier destination.

Once again, Comcast has nothing to do with this.  Comcast doesn't direct your Gmail flow.  They have no reason to block anything between Facebook and Gmail.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Facebook email notifications been blocked?

1. Again, Comcast is my ISP, and technically speaking, they Can block facebook emails to my Gmail, is that that correct?

2. I ruled out everything else so I've been told that this is the only option left, does anyone have another option for me to explore?

 

Thanks

Bronze Problem Solver

Re: Facebook email notifications been blocked?

No, Comcast cannot block Facebook email to Gmail.  There is no connection.  Look at it this way.  You do not have to be connected to the internet for Facebook to send email to Gmail.

 

Have you checked your Gmail account online to verify that the emails are actually  being received there?  Gmail did recently upgrade their email.

 

mady

New Poster

Re: Facebook email notifications been blocked?

Thank you.