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Ethernet connectivity

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New Poster

Ethernet connectivity

Printer is a HP 600 series laserjet - the port in router doesn’t recognize it. My previous router the older router was fine
Regular Contributor

Re: Ethernet connectivity

Is the port on the router set for DHCP and is the HP 600 as well?

Joe V
(not a Comcast employee, just another paying customer)
Diamond Problem Solver

Re: Ethernet connectivity


@Jaylenlbf wrote:
Printer is a HP 600 series laserjet - the port in router doesn’t recognize it. My previous router the older router was fine

Have you first tried powercycling / re-starting the router ? No joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. You will lose any customized settings.

New Poster

Re: Ethernet connectivity

I bought a new card for the printer the old Ethernet port was fried from the lightning strike
Regular Contributor

Re: Ethernet connectivity

Does the printer ethernet port work when it is plugged directly into a PC?  Maybe the new card in the printer isn't configured properly.

Joe V
(not a Comcast employee, just another paying customer)