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Error 500 System Error in Xfinity

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Error 500 System Error in Xfinity

Something's terribly wrong!  The top-rigth corner says "Sign in" even though I've already signed in!  When I try to click on the "Sign in" or the email button, I get a 500 System Error!  This stinks!  When will the error be fixed? Cat Sad

Expert

Re: Error 500 System Error in Xfinity

Same here. Can only get on when using Apple Mail to connect through Xfinity Connect.



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Expert

Re: Error 500 System Error in Xfinity


angeldeb82 wrote:

Something's terribly wrong!  The top-rigth corner says "Sign in" even though I've already signed in!  When I try to click on the "Sign in" or the email button, I get a 500 System Error!  This stinks!  When will the error be fixed? Cat Sad



Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.



I am not a Comcast Employee.
I a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!