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Error 4001: Mediasite Server when using Comcast

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Error 4001: Mediasite Server when using Comcast

I am getting an Error 4001 when trying to stream from a Mediasite server on my Comcast home connection.  This happens on all OS platforms in our home - Windows and Mac.  It also happens if I'm connected through our Belkin router AND if I'm directly hardwired through our Comcast cable modem.

If I connect to an open wireless network in the neighborhood that uses Verizon DSL, however, the streaming works fine.  This leads me to believe the issue is with my Comcast service.

 

Any assistance would be greatly appreciated.

Problem Solver

Re: Error 4001: Mediasite Server when using Comcast

Please post the complete error meesage.

New Poster

Re: Error 4001: Mediasite Server when using Comcast

Unable to play the presentation. The media server may not be available or the media stream format may not be supported.  (4001 An error has occurred.)

I drove out to the university, connected to their wireless, and it streams just fine.  Come home, connect to our Comcast network (both wired or wireless), and get the above. 

Diamond Problem Solver
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Re: Error 4001: Mediasite Server when using Comcast