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Email hacks scams

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Official Employee

Re: Email hacks scams

Hi GrampyLash,  please reach out to our Customer Security Assurance team and they will let you know if there is a way to save you email.


CSA Toll-Free Number: 1-888-565-4329


Thank you

New Poster

Email hacks scams

The email address of one of my family accounts has been used by hackers as the return address for scams regarding Key Bank. Although the return address on these scams is:, all rejects and angry responses are be returned to my personal email address. Is there a way, other than scrapping my personal address, to prevent this from happening?