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After openeing an email and then going back out to the list of emails (in the inbox), the email I had just opened is not being marked as read. It is staying marked as unread. This was not happening a couple of days ago. I've had this problem since yesterday (10/9) afternoon.
I'm finding the same thing with my email whether on the website or the phone app. On the web interface you can click on the envelope icon to mark it read, but it's a pain to have to do that. Hopefully they'll fix it soon. I couldn't find anything in the settings that would do it.
lisa.capa and Vanguardmello,
Would you please tell me the version of the webmail you are using? This can be found in the settings cog, under the About section. (see below)
That will help me point you to a correct answer. Thank you.
On yesterday my emails that were read still appear as brand new. I have never had this problem before.
Any/all suggestion would be appreciated.