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When you start typing the group name into the To: field, does it appear in the drop-down underneath? If you click on the To: button next to the empty field does the group show in the address book?
Click on the icon (a person) on the right side next to the BCC option. You will see a different drop down box. Type you group name here and see if it works.
I was having the same problem, and that worked for me.
I left a more detailed answer with pictures on my original query called "group addresses not working". I hope this helps.
Yes, I saw that on your thread, used it and it does work. Like you also said, it would have been nice (professional) had Comcast let us all know this - including their own techs.
No. The groups don't show up in the drop down box.
If you click on "To:" next to the empty field, does the group show up in the address book window?