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New Poster

Email Groups

Email Groups - Up until last week, I could enter the name of any of the groups I have into an email address and the group would show up.  Suddenly this week, that doesn't work.  Solutions?

Expert

Re: Email Groups

When you start typing the group name into the To: field, does it appear in the drop-down underneath?  If you click on the To: button next to the empty field does the group show in the address book?



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Contributor

Re: Email Groups

Click on the icon (a person) on the right side next to the BCC option. You will see a different drop down box. Type you group name here and see if it works.

I was having the same problem, and that worked for me.

I left a more detailed answer with pictures on my original query called "group addresses not working". I hope this helps.

New Poster

Re: Email Groups

No.  The groups don't show up in the drop down box.

New Poster

Re: Email Groups

Yes, I saw that on your thread, used it and it does work.  Like you also said, it would have been nice (professional) had Comcast let us all know this - including their own techs.

New Poster

Re: Email Groups

Oops - meant to say, "Thank you" to you.  Smiley Happy

Expert

Re: Email Groups


@RevDavid1 wrote:

No.  The groups don't show up in the drop down box.


If you click on "To:" next to the empty field, does the group show up in the address book window?



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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!