Community Forum

Duplicate email to Android Smartphone

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Re: Duplicate email to Android Smartphone

It kind of sounds like you have your email set up on the Android email app as well as the Xfinity Connect app. Do you have it set up in two places on the phone? If so, you only need to be using one or the other.

New Poster

Duplicate email to Android Smartphone

Why do I get a duplicate email when received on my Android Smartphone?  Setup was easy and email is received but the first notification has a Xfinity symbol for the email.  Then shortly after that a second (duplicate) email arrives with a generic email symbol.  How do I change seetings to eliminate this duplicate receipt?  Is it a comcast setting or smartphone?