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I can't picture what you are describing - "box above my modem". Can you be more specific?
Is it called the modem?.....it has all the lights. If I unplug it, it reboots the phone and internet.
Does that help? The numbers after the Dual Band WiFi are 802.11 ac.
@lauriezp- I would reccomend your router/gateway be above everything else to make sure you get the best wireless reception in your home. that may eliminate the box above getting hot. hope this helps. -TheMasterTech
We've seen a number of posts here about that lately. You may want to get it swapped for another.