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Double emails

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Regular Visitor

Double emails

I am receiving double emails.

Expert

Re: Double emails

Is this happening in just the webmail interface, or are you accessing your email with an app or a client?



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Regular Visitor

Re: Double emails

It is happening in in my webmail interface.

Expert

Re: Double emails

Then I will escalate this to the forum admins for follow-up since I have not encountered this in the webmail UI before.  Usually, it's because you have the account enabled in a desktop client like Outlook or some other mail app.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Double emails

Hi, rickdevans - We need to escalate your email issue to the advanced tech support team. Please send me a private message and include your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.


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