Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,845,038

members

768

online

36,678

topics

Top

Didn't send email

New Poster

Didn't send email

I have received several "responses" from people who have my Comcast email address.  The responses are to an email that I did not send.  The message they are responding too has something that lists a secure file in Dropbox.  How do I find out if I have been hacked?

Gold Problem Solver

Re: Didn't send email

Comcast Security Assurance should be able to help. Call them at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 323 views
  • 0 kudos
  • 2 in conversation