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Because their data usage measuring / reporting system is not done in real time. There is a delay.
EG said it best. For myself, I can see my bandwidth use in real time at my router but that is something I did. Never the less we have added a few members to the household here so since then we hit the limit frequently. Even though I don't alwasy see eye to eye with Comcast, I recommend adding the unlimited bandwidth. It makes things so much easier in the house.