Community Forum

Current firmware version

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Current firmware version

Hi all I was wondering if someone could tell me the correct firmware version for Arris SBG6782-AC wireless gateway? I'm bought a factory refurbished and it has firmware SBG6X82.8.4.0.0-GA-05-809-NOSH. Tried to activate over the phone but the online light on gateway is constantly blinking so I can't receive the firmware update from Comcast because I have another gateway and it's on firmware D30GW-EAGLE-1.5.3.0-GA-00-NOSH which has no conectivity issues at all.

Thanks
New Poster

Re: Current firmware version

I own my own modem as well but cannot update it myself, I've been told by Arris and Comcast that only Comcast can do the updates.  That said, I have the same version as you but I wouldn't guarantee that it is current.