Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
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Did you change your WiFi SSID and password also when you upgraded the Xfinity device? What model did you get?
In case you haven't given up and thrown your scale and/or router into the nearest volcano, (a) you're not alone, and (b) I've got a suggestion.
There is a long, long thread on the Fitbit support forums about this. Some of the advice given there (by Fitbit!) is good, some is bogus. Here's what I've found out and worked out in the past week.