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Confirming this Router/Modem combo will work with Xfinity in Nashville

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Confirming this Router/Modem combo will work with Xfinity in Nashville

On Amazon they say that this Modem/Router combo will work with Comcast/Xfinity but when I called Xfinity the support person wasn't sure and just read off a modem model only and didn't know about this one:

Motorola 16x4 High-Speed Cable Gateway with WiFi, 686 Mbps DOCSIS 3.0 modem + AC1600 Dual Band Wi-Fi Gigabit Router, Certified by Comcast, Charter Spectrum, Time Warner Cable, More, MG7540

 

https://www.amazon.com/dp/B01MSTB5KW/_encoding=UTF8?coliid=ICXPKCOL0MBLP&colid=2H90VI3DGYL5W

 

So I wanted to confirm before I ordered it.  I only use Xfinity for their internet service and do not use their phone service.  I live in Nashville if that matters.  Thanks.

 

 

Official Employee

Re: Confirming this Router/Modem combo will work with Xfinity in Nashville


Nashfinity wrote:

On Amazon they say that this Modem/Router combo will work with Comcast/Xfinity but when I called Xfinity the support person wasn't sure and just read off a modem model only and didn't know about this one:

Motorola 16x4 High-Speed Cable Gateway with WiFi, 686 Mbps DOCSIS 3.0 modem + AC1600 Dual Band Wi-Fi Gigabit Router, Certified by Comcast, Charter Spectrum, Time Warner Cable, More, MG7540

 

https://www.amazon.com/dp/B01MSTB5KW/_encoding=UTF8?coliid=ICXPKCOL0MBLP&colid=2H90VI3DGYL5W

 

So I wanted to confirm before I ordered it.  I only use Xfinity for their internet service and do not use their phone service.  I live in Nashville if that matters.  Thanks.

 

 


Yes, it is. If you go back to the link, one of the pictures shows the box with Xfinity approved on it.

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New Poster

Re: Confirming this Router/Modem combo will work with Xfinity in Nashville

Thanks.  I did see that logo, but after the phone call with the Xfinity rep I was confused to if it would work and wasn't sure if it was a local problem or not.

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Re: Confirming this Router/Modem combo will work with Xfinity in Nashville

Regular Contributor

Re: Confirming this Router/Modem combo will work with Xfinity in Nashville

Hello Nashfinity,

 

You should be all set with that combo. As BruceW posted you can confirm here to ensure you modem is qualified. Please let us know if you need help once you have your new equipment.




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