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Comcast blocking G suite emails

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Comcast blocking G suite emails

I have a few customers using G suite and they are not able to send emails to their comcast.net customers. This is for a town, and they use this service for billing, and have a fair amount of upset customers. Have done everything I can from the Google side, and it points to comcast. 

Who can help, need this ASAP, please.

Thx,

Corey P

Expert

Re: Comcast blocking G suite emails

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Comcast blocking G suite emails

 

Hello passmoreteck, I can look into this for you on our end. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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