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Comcast Web-based Email Not Sorting by Unread

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Comcast Web-based Email Not Sorting by Unread

For over a week now, I can't get my emails (using comcast web) to sort by Unread. It seems to default to sorting by date and time. What's up?

Expert

Re: Comcast Web-based Email Not Sorting by Unread

At the top of the message list in the Inbox page, click on "Sort by".  Is Unread checked?  If not, check it.



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I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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New Poster

Re: Comcast Web-based Email Not Sorting by Unread

Unread, Descending, Conversations are all marked and it is still not sorting.

Expert

Re: Comcast Web-based Email Not Sorting by Unread

Uncheck Conversations and see if anything changes.



I am not a Comcast Employee.
I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!
New Poster

Re: Comcast Web-based Email Not Sorting by Unread

Thank you, this worked!!!