Community Forum

Cisco DPC3941T modem----how do you delete old SSIDs??

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Cisco DPC3941T modem----how do you delete old SSIDs??

I have a Cisco DPC3941T modem providing telephone, internet and cable TV service to my home.

In an attempt to improve slow performance( I am paying for the 150mbps plan), I hard reset the modem to the original factory settings. I then had to go into MYXFINITY account to establish new SSID and passwords---which I did.

Now for the problem:

Despite the reset, my devices continue to see the old SSID being broad cast. And--it shows strong power signal.

I am thinking that this is potentially draining power from my new SSID networks and thus limiting coverage range.

Is this possible?

Finally----how do I "kill" the old SSIDs?  


Re: Cisco DPC3941T modem----how do you delete old SSIDs??

Go to page 25;

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!