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Cannot unpause device

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New Poster

Cannot unpause device

Getting the “we are having problems now Please come back later “ message
This has been all day. Do I just reset my router? There has to be a workaround so we can release the paused devices
Silver Problem Solver

Re: Cannot unpause device

Try the reset.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Cannot unpause device

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.