Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
When I go to check my bill, I constantly get this error. I have tried different browsers, different machines. Xfinity went so far as to change my email account (to try and solve this) and it didn't work. So now on top of not being able to check my bill, I no longer get email from anyone that had my old email account. Can anyone from Customer service or otherwise help?
This is not something you can fix yourself, so I'm escalating it to the forum admins for follow-up.
Hello MandrewAhieu. I can assist with getting this error resolved. Please send me a private message and include your full name, service address, and account number so I can access your account.