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Broadbandwidth

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Broadbandwidth

Why am I getting frozen screen when watching amazon prime?

Bronze Problem Solver

Re: Broadbandwidth


@Pam321 wrote:

Why am I getting frozen screen when watching amazon prime?


It could be caused by many things. To start, run an internet speed test and reporrt results: http://speedtest.xfinity.com/

New Poster

Re: Broadbandwidth

1st try over 101,  2nd & 3rd 43.  Download 

Bronze Problem Solver

Re: Broadbandwidth


@Pam321 wrote:

1st try over 101,  2nd & 3rd 43.  Download 


Were the tests done over wifi? If so could you try same test with a wired connection?