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Billing Reminder

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Billing Reminder

How do you stop the billing reminder that pops up when you open Xfinity.  It is embarassing at work.  It appears everytime I log in and seems to indicate to others that I am PAST DUE, when it is a just reminder.  My neighbors do not need to know how much I spend on Comcast!

Billing Re

Official Employee

Re: Billing Reminder

Hello kbrebner. I can certainly understand your concern about this popup. Unfortunately, at this time we do not have a way to stop this from occurring. Can you please verify if you have all of the Payment and Billing Notifications set to ON in your My Account 'Communications & Ad Preferences' page?