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Anyone Suspicious about our Internet Speed?

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Anyone Suspicious about our Internet Speed?

I find it very strange that Comcast Xfinity tell me that an audit of my account shows I have a HD box and now I have to pay for HD channels, which I never had, BUT an audit does not look at the slow speeds I am getting when I am supossed to have a fast internet connection.

 

The HD issue is for a seperate thread but a slow internet is not something we are supossed to be getting at all and I see I am not the only one.

Expert

Re: Anyone Suspicious about our Internet Speed?

What troubleshooting steps have you taken to recfity the speed issue?


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Expert

Re: Anyone Suspicious about our Internet Speed?


@callmewayne wrote:

I find it very strange that Comcast Xfinity tell me that an audit of my account shows I have a HD box and now I have to pay for HD channels, which I never had, BUT an audit does not look at the slow speeds I am getting when I am supossed to have a fast internet connection.

 

The HD issue is for a seperate thread but a slow internet is not something we are supossed to be getting at all and I see I am not the only one.


Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...

 



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