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Frequent Visitor


As a Comcast customer for years, I've having an issue with hacking into my computer.  I know it's not from Comcast.  How do I stop this pop up? 


Re: Advertising

Do you have the pop-up blocker enabled in your browser?  You could also try a third party extension like Adblock Plus.

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I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Re: Advertising

Hi StockPanther -- The suggestions made by Latoque will stop that ad site. Have you been successful in blocking it?

New Poster

Re: Advertising

You need to contact the original manufacturer for your anti-virus in order for us to make sure that your desktop/computer is fully secured and protected, also you can contact customer security asurance.They are open around 6:00 AM - 2:00 AM ET/Seven days a week 

  • CSA Toll-Free Number: 1-888-565-4329