Community Forum

Account Hacked/Wifi

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Account Hacked/Wifi

My account has been hacked.  I tried to rename my wifi and new password but apparently they are coming through Icloud and windows backout.  It started as email phishing on match.com, then my google email platform was compromised.  I found screenshots from match that contained the malware.  I worked with Miscroft windows to restore my operating system; however, Apple reintroduced them through my contacts list.

 

Should I get a new IP address from Comcast?