Community Forum

Access if Denied when browsing to major sites

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Access if Denied when browsing to major sites

In the past few weeks this has happened several times to us. 

We get access denied to this site, with a long reference number when visiting major sites like, Ebay.Com....heck even has the problem. I am in IT and it appears that anyone using AKAMAI services we get this error message. Doing some digging for some reason the public IP address we have right now has been blacklisted a few places. No viruses or other things going on in our house. All sites work fine on cellphone hotspot. 

Anyone been able to get comcast to change their Public IP. They aren't being very helpful.