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2.4 & 5.0 lights are blinking, but no internet service

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2.4 & 5.0 lights are blinking, but no internet service

Cable TV works, but internet doesn't...lights are flashing...I unplugged the modem/router thing...waited 10 minutes...plugged it back in...now 2.4 & 5.0 light are flashing, but still no internet...my phone will connect to the wifi, but when I try to go to a webpage it says the site cannot be reached
Silver Problem Solver

Re: 2.4 & 5.0 lights are blinking, but no internet service

Call 1800comcast and ask them to see if you are in an outage.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Expert

Re: 2.4 & 5.0 lights are blinking, but no internet service

Is the "Online" light lit steadily ?



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I am a fellow customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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