Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Not able to receive my Comcast email since 1/24/2018. I use Windows Live Mail to download it. What settings do I have to change in which applications, to receive my email again? Or was there an upgrade for something else I need to back out, for email to start working again? Anything else I should upgrade? Thanks in advance!
I know of no changes that would affect WLM. What happens when you try to fetch your mail? Any error messages? The more details you can provide, the better.
See https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email for program settings.
See snapshot of error attached. Thanks for trying to assist. It seems I can see the new email on Comcast.net, but I prefer WLM. Old habits die hard.
Security software scanning or firewall settings can cause this. See http://forums.xfinity.com/t5/Email-Web-Browsing/POP3-amp-IMAP-servers-time-out/m-p/2974786#U2974786 and replies.
This at least explains what may have changed to cause the issue. I will tweak the settings and see if that resolves it. Thanks much!