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toll free number transferfrom Att to comcast

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toll free number transferfrom Att to comcast

my question is not on my personal account with comcast, but for the company I work for.   I tried calling but found I was going in circles.   Hope you can Help.   I work for Co.Pac, [ACCT #EDITED].  I have been in contact with Comcast business trying to get a toll free number transferred from ATT to Comcast. See your [CR # EDITED] reference.   I received a call from ATT today stating that I should contact Comcast and tell you ATT needs an order number from you in order to release the [PHONE # EDITED].  When I tried calling comcast a recording  said that there was a service interruption at [ADDRESS EDITED], but when I called the number the service was working properly.   I don't understand.

Can you please have someome call me regarding this business issue so that we an resolve it.