Naturally, I've already received my first bill but my Voice service isn't even working yet.
I see that "Something has gone wrong" error message in red font - even though the account says it's activated as of 4/5. I've restarted the modem & Gateway about 5 times now.
The tech must have crossed the wires?
Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
Hello mikecheck. I can assist in troubleshooting your voice service error message. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.