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"Something has gone wrong" error message in Voice > Voice Service page

New Poster

"Something has gone wrong" error message in Voice > Voice Service page

Naturally, I've already received my first bill but my Voice service isn't even working yet.

 

I see that "Something has gone wrong" error message in red font - even though the account says it's activated as of 4/5.  I've restarted the modem & Gateway about 5 times now.

The tech must have crossed the wires?  

 

 

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Expert

Re: "Something has gone wrong" error message in Voice > Voice Service page

 

mikecheck,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: "Something has gone wrong" error message in Voice > Voice Service page

Hello mikecheck. I can assist in troubleshooting your voice service error message. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 

New Poster

Re: "Something has gone wrong" error message in Voice > Voice Service page

Thank you.  Sent a pm.