Xfinity plant
Xfinity globe
Community Forum

phone delay when answering

Regular Visitor

phone delay when answering

When answering our phone we have a delay and have to say hello twice.

 

New Poster

Re: phone delay when answering

I'm having the same issue.  It started about two weeks ago and is consistent on all incoming calls.

I also have nomorobo activated but have had that for quite some time.

 

Anyone have a solution?

Expert

Re: phone delay when answering


Jpickett wrote:

I'm having the same issue.  It started about two weeks ago and is consistent on all incoming calls.

I also have nomorobo activated but have had that for quite some time.

 

Anyone have a solution?


Have you attempted to reboot the modem/gateway to see if that returns the device to normalcy?

New Poster

Re: phone delay when answering

I am having this issue too.  I have reset my gateway numerous times, still have to say hello twice before callers hear me.