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lowering bill

Frequent Visitor

lowering bill

Recently called about lowering my bill by taking off all the premimun chanels but  as I do not watch them but was told I could not because they were part of my bundle ???  Was trying to find out how to get loyalty discount or if I can get it. My bill is too high and it increases every year I am with comcast. Being as I can not remove premimum chanels to lower bill I will be looking somewhere else for a better price and get rid of comcast as they don't want to keep customers just offer deals to new customers and do nothing for loyal customers  who have been with them for years  COMCAST YOU DON'T KNOW HOW TO TREAT VALUED CUSTOMERS  and are of no help getting them to stay with you 

Official Employee

Re: lowering bill

Hi mlb1557, I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 


Thank you