Hello all. I can assist with reviewing your account(s) in effort to troubleshoot the dropped calls you are experiencing. The cause of the dropping can be various different things. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.
Thanks for reaching out. I can help look further into this. Was your phone number ported from T-Mobile by chance? Can you please verify your first and last name, and the phone number or account number associated with your services in a private message?
To send a private message click on my name "ComcastChe", then click private message me.
Same thing happened to me. Comcast could not fix it. I switched the phone line to the other port on the back of the modem, and that fixed the issue. No more dropped calls. Obv. something is wrong with one port, but I think Comcast engineers should have suggested I switch the port.