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Xfinity VOIP sounds like bad connection - caller voice in and out

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Xfinity VOIP sounds like bad connection - caller voice in and out

In all calls, the voice on the other side comes in and out - sounds similar to being on a mobile with poor cellular connectivity.  This happened last year and rebooting modem would correct it for a while - it eventually fixed itself as Comcast / Xfinity knew there was a prob they were working on.  Now it is happening on every call and rebooting does not correct the issue.