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Voice during phone conversations drop

New Poster

Voice during phone conversations drop

I had Comcast phone and internet put in last week. Already had cable, so I bundled.  Ever since then, I have had a problem with my phone calls.  The sound drops whenever I or the other party is speaking. I had a tech come out today and he claims nothing is wrong.  All he did was reset the modem, which did absolutely nothing. I'm extremely frustrated. How can I resolve this issue?

Official Employee

Re: Voice during phone conversations drop

Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.