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There's a downed wire in the alley next to my property. Please fix it

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There's a downed wire in the alley next to my property. Please fix it

To Comcast Care,

Dear provider,

There is a downed wire in the alley next to my property.  It belongs to the former owners of 223 1/2 Princeton Street.

The wire is loose and it's banging on the outside walls of my house.  Please repair it before something dangerous 

happen.  I would appreciate your help.

 

Regards,

A concerned costumer.