Community Forum

TV

New Poster

TV

MY TV USE TO SHOW WHO WAS CALLING. NOW THE PHONE RINGS AND IT DON'T SHOW ANYTHING. I WOULD LIKE TO SEE WHO IS CALLING

Gold Problem Solver

Re: TV


@jakesbea wrote:

MY TV USE TO SHOW WHO WAS CALLING. NOW THE PHONE RINGS AND IT DON'T SHOW ANYTHING. I WOULD LIKE TO SEE WHO IS CALLING


See this for X1 https://www.xfinity.com/support/cable-tv/x1-text-messaging-notifications/

Or this for legacy cable https://www.xfinity.com/support/phone/settings-for-the-universal-caller-id-to-tv-app/

If the above does not help, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to ensure the CallerID Rate Code is active on your account.