Since my last question got kicked off for circumventing language filters I will try again.
Why is Comcast not blocking spoofed calls to my house? I am enrolled in Nomorobo and on the Do Not Call list. Comcast is the one charging me for phone service that is not performing acceptably. They are aware that customers are being harrassed and they have the power to stop it. They choose not to so they are an accomplice to a crime.
Can anyone help me stop these calls?
Maybe the language cops should answer more and worry about blank spaces less.
Please follow the steps below to set up Nomorobo. You can find this information here.
Set up Nomorobo through Xfinity Connect
To set up Nomorobo with your Xfinity Voice service:
Nomorobo will then screen incoming phone calls to your Xfinity Voice telephone number and automatically hang up if a call is determined to be from an illegal robocaller or telemarketer. Your phone will ring once, letting you know that the robocall has been stopped.
After you receive one of these calls can you try the following and let me know if this helps?
Lift the receiver and listen for the dial tone.
Press *77 and listen for a confirmation tone that the feature has been activated.
Are you given any prompts to block the callers then?
I have more information that I gathered from the Senate Commerce Committee hearing on the prosecution of a large call spoofer, Adrian Abramovich. He said, “Clearly regulation needs to address the carriers and providers and require the major carriers to detect robocalls activity,” Abramovich said in testimony submitted in advance to the Senate Commerce Committee. Even the criminals acknowledge that Comcast and other serive providers are not doing their jobs to block robocalls and spoofed number calls.
What say you Comcast? Are you lying to your customers?
Thank you for trying that. Because you're already on the Do Not Call List, there is not much more we could do in terms of blocking those specific calls. If you don't already do this, please make sure to follow these steps if you receive another Robocall:
If you have any additional questions, please let me know.
Good Afternoon ComcastAlly,
Today I received a call from a local number and was asked questions about my credit cards. When I asked who was calling the woman on the other end began asking more quesitons. When I failed to answer she said "That's why your d--- little", and hung up. Why do I have to endure personal insults now? Comcast needs to do more to stop these.