Community Forum

Some incoming calls get a fax machine noise

New Poster

Some incoming calls get a fax machine noise

I've been having a problem for a little while now (about 4 months), in which not everyone, but a few people who call me almost daily, when they call me, they get 1 ring and suddenly it sounds like a fax machine picks up the phone. They have to hang up and try again.. sometimes 2 or even 3 times before they can get a second ring.

Basically when one of those people call, my phone on my side rings once.. caller id on the tv gives me their name and phone number, all like normal, but on their side they get the fax machine noise (or maybe modem, I'm not sure I personally haven't heard it yet)

How can I fix this?