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Re: Phone and Internet Issue

New Poster

Re: Phone and Internet Issue

I have the same issues. My internet is so slow, cuts out all the time, dial up was faster.

My phone service has been a nighmare since day one, cuts out in the middle of a converstion almost every call. Why am I paying for a part time service

Official Employee

Re: Phone and Internet Issue

Hello Carolyn63, thanks for reaching out! I can assist you with the internet and phone connection issues you are experiencing. Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 



To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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