Community Forum

Re: Home Phone Service

Regular Visitor

Re: Home Phone Service

phone shuts off in the middle of a conversation and the caller said there are crackling  sounds in our phone

Official Employee

Re: Home Phone Service

Hello, aes1931. Thanks for reaching out to us on the forums. I apologize for the delay in response and to hear of the issues you are having with the phone services. I would like to look into this further. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Home Phone Service

Hello, aes1931. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!