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Re: Connecting phone line to modem box

Regular Visitor

Re: Connecting phone line to modem box

Just connected new  TG modem works ok except landline is not connected

Ron

Official Employee

Re: Connecting phone line to modem box

Hello, rhirschfeld11705. Thanks for reaching out to us on the forums. I apologize to hear you landline is not working. I can certainly look into that for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: Connecting phone line to modem box

Hello, rhirschfeld11705. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!