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Porting number to another carrier.

New Poster

Porting number to another carrier.

Hello,

 

  I'm trying to get some account information to port my landline number to a cell carrier. They are looking for an account number and account password for the port. How can i get the account password? I have spoken with a CSR 3 times and get no concrete information apart from "leave it blank"...?

 

 

Thanks

 

 
Diamond Problem Solver

Re: Porting number to another carrier.

Other than your actual account username/password there is no password associated with your account number

I am a Retired Official Comcast Employee
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New Poster

Re: Porting number to another carrier.

Thank you for your response.

Do I tell the other carrier that they should leave the password or pin blank?

Diamond Problem Solver

Re: Porting number to another carrier.

I guess so, because you wouldn’t want to give up any password for security reasons. Possibly ask the carrier what is proper?

I am a Retired Official Comcast Employee
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