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Optimize gateway/modem settings for Comcast voice service

Frequent Visitor

Optimize gateway/modem settings for Comcast voice service

I have been having dropped VOIP calls, so I had a Comcast tech come out. They supposedly checked the lines, so that's not the problem. The Arris modem was the problem, so I bought a new NETGEAR C7100V. Calls are still dropping, so maybe there are some settings on the gateway or modem that can optimize voice service. Does anybody know what that would be? 

Official Employee

Re: Optimize gateway/modem settings for Comcast voice service

Hello sheilarae74. I see my colleague ComcastChe is working with you to repair your phone service in your duplicate post located: http://forums.xfinity.com/t5/Home-Phone-Service-Equipment/Phone-Service-Cuts-Out/m-p/3022204#M3540

 

Per our Comcast Forum Guidelines , please refrain from creating duplicate posts about the same topic.