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Hello, LindaJC50! Thank you for reaching out to us here on the forums. You should have no issues hooking up the modem in that outlet as long as it's active. If it's not active, we would just need to send out a technician.
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
