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Modem Lights for TEL1 and TEL2

Regular Contributor

Modem Lights for TEL1 and TEL2

I have only one telephone line in my Comcast service. Today on my modem, both TEL1 and TEL2 lights are on. I have never requested a second line. If I use my phone, only TEL1 light blinks.


I need an explanation of this.

Bronze Problem Solver

Re: Modem Lights for TEL1 and TEL2


I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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