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Memory Full Message on Voice Mail

New Poster

Memory Full Message on Voice Mail

We are getting a message on the voice mail that our memory is full but there is only 1 message on the voice mail?  I have looked through all of the instructions on the Comcast Voice message but nothing addresses what should be an important issue.  In the past I have called Comcast on this issue and the explanation was that during upgrades to the phone software glitches like this happen.  The support people reset but this seems to be a rather involved (and time-consuming!) procedure to rectify the problem.

 

Any suggestions or comments would be appreciated.

 

Very frustrated Comcast User.

Expert

Re: Memory Full Message on Voice Mail

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Memory Full Message on Voice Mail

 

tecumapease, have you already tried rebooting your modem? If so, let me know and I'll take a closer look. Just shoot me a private message with your full name and phone number. 

New Poster

Re: Memory Full Message on Voice Mail

I haven't tried rebooting our modem.  Thanks for this suggestion!  I will retry and let you know if the problem persists.

 

Thanks very much.

 

Peggy B.